Our Team

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Annie Cartwright, MSc, RGN, IP

Annie is a highly experienced Advanced Nurse Practitioner in facial aesthetics with a Master’s degree in Advanced Practice, an Independant Prescribing Qualification and a clinical career spanning over two decades.

Since 2003, she has worked at the forefront of aesthetic medicine, combining hands-on expertise with a deep understanding of medical innovation. Her background includes extensive experience across the NHS, the pharmaceutical industry, and medical education.

Annie has collaborated with leading aesthetic manufacturers as a faculty member and innovation partner, helping to shape new treatments and technologies.

She is also a regular expert guest on BBC Wales Radio and other media outlets, where she shares her expertise on all things beauty and aesthetics, and serves on the editorial board of the Journal of Aesthetic Nursing contributing with her own papers as well as a peer reviewer.

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Gemma Lewis, NVQ Level 4 Therapist

Gemma joined the Skin and Face Clinics Team as she completed her NVQ 4 Beauty Therapy Course. Since then, she has undertaken a range of additional advanced training in the products and services offered at Skin and Face Clinics.

She is qualified in results driven, medical grade skin treatments including Hydrafacial, microneedling, Fire and Ice Facial and a variety of targeted peels. Her focus is on improving natural skin health, restoring confidence and helping clients achieve lasting results.

Alongside her technical expertise, Gemma is known for delivering a calm and thoughtful experience, adding those small touches that support both skin health and overall wellbeing. She is committed to ongoing education and excellence in skincare.

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Louise Heaven, Reception and Patient Coordinator

Louise is the friendly face that greets you at Skin and Face Clinics. As our Reception and Patient Coordinator, she ensures every client feels supported when booking appointments, and welcomed from the moment they walk through the door.

Known for her warmth and kindness Louise keeps the clinic running smoothly and is always ready to help, whether it's answering questions, scheduling appointments, or simply making your visit more comfortable.